Why YSK: These email tips are helpful for people who struggle with boundaries and want to communicate more assertively.

  • keeslinp@programming.dev
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    1 year ago

    The thank you for your patience one has always rubbed me wrong. There’s honor in apologizing in my opinion. I do like the making a mistake one though and I’ve tried to adopt that mentality when I’m working with QA on something I’ve merged. I want them to feel good about finding the mistakes and I want to avoid an adversarial relationship. I’ve learned that I get way better tickets from QA if they like how I treat them. Treat them like valuable experts and they’ll act like valuable experts.

    • varzaman@lemm.ee
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      1 year ago

      I don’t like it, and will always apologize if it is my fault.

      Honestly, I think its terrible advice lol. This is the type of shit that makes people not like management.

    • Dnn@lemmy.world
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      1 year ago

      The thank you for your patience one has always rubbed me wrong.

      I wouldn’t say wrong - it is disrespectful since I wasn’t patient by choice. You fucked up, you own it. But then I’m not a native speaker, maybe it just feels that way in my country.