I am a level 1 help desk tech at an MSP. I’ve been at this job for a year. I’ve been working in IT for 1.5 years, though.
I have my yearly review coming up and I have no idea what kind of questions to ask. I’m drawing a total blank.
I do know that I am being prepped to become a level 2 tech, but I’m not there yet.
My company is small and I can be totally open and honest with my boss.
I’m still anxious though.
You could ask a question demonstrating you’re thinking about how your actions influence the success of the company. Such as:
“What technologies or certifications are our customers asking for now or in the near future? If I could obtain some, that could increase my bill rate to because of that higher level of expertise.”
It comes off as an altruistic question, but knowing that answer, obtaining that skill makes you a more valuable worker in your industry irrespective of who is your employer. Especially closer to the beginning of your career the most valuable investments you can make are in yourself. This means skills, credentials, or tools. Have the ability to do things that your other peers can’t.