I am a level 1 help desk tech at an MSP. I’ve been at this job for a year. I’ve been working in IT for 1.5 years, though.
I have my yearly review coming up and I have no idea what kind of questions to ask. I’m drawing a total blank.
I do know that I am being prepped to become a level 2 tech, but I’m not there yet.
My company is small and I can be totally open and honest with my boss.
I’m still anxious though.
I’ll say 99% of the time they are embarrassed or just stupid