• voluble@lemmy.world
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    24 days ago

    Before this is all over, MS will be charging users to extract their snapshots from a proprietary cloud-only one drive account. The recovery process will take about 3 hours, and involve scrolling through ai-authored help articles that don’t lay out clearly and methodically how to access the old snapshots. The comments on the help articles will begin with “Hello sir, can you confirm that you have followed the steps at this link?”. The link, before delivering you to an irrelevant solution, will shunt you to a landing page that forces you to log into your microsoft account before you can see the answer.