• Cosmo@lemmy.world
    link
    fedilink
    arrow-up
    38
    arrow-down
    2
    ·
    15 days ago

    Makes sense if the average includes the hours of zero calls when their phone line is closed

    • Viking_Hippie@lemmy.world
      link
      fedilink
      arrow-up
      10
      ·
      15 days ago

      Especially if it’s one of those awful ones that are only open for 5 minutes on the fifth Wednesday of the same month.

      • JJROKCZ@lemmy.world
        link
        fedilink
        arrow-up
        2
        ·
        15 days ago

        Read here: all utilities and banks in America. Oh you want to call and talk about something important regarding your natural gas bill or mortgage? Call between 10am and 4pm Monday-Friday to talk to one of our dedicated Sri Lankan representatives. Oh you work during that time? Good, that’s the point lol