Google says it can’t fix Pixel Watches, please just buy a new one
arstechnica.com
With no official repair program and no parts, broken Pixel Watches are just e-waste.

Google says it can’t fix Pixel Watches, please just buy a new one | With no official repair program and no parts, broken Pixel Watches are just e-waste.::With no official repair program and no parts, broken Pixel Watches are just e-waste.

  • Art35ian@lemmy.worldEnglish
    961·
    1 year ago

    Same with the Google Nest Hub.

    It cost me around $600 and has a known splash-screen issue which I just woke up to one morning.

    No fix available when it happens. Nothing I did caused it. I just had to bin it.

    It’s either planned obsolescence or just shitty design.

    • casmael@lemm.eeEnglish
      30·
      1 year ago

      Probably both tbh

      Let’s mint a new razor: assume both malice and incompetence

    • thisisawayoflife@lemmy.worldEnglish
      29·
      1 year ago

      Companies should have fines for at least as much as the revenue they generated with those devices. Designed obsolescence is something that needs to be *abandoned, even if it hurts really bad financially.

      • fubo@lemmy.worldEnglish
        27·
        1 year ago

        Even simpler: If you sell it, and it breaks or becomes useless, you’re expected to take it back and dispose of it responsibly. Electronics retailers can charge a deposit, just like the supermarket does for beer and Coke.

        Just imagine if things worked that way —

        Find the broken husk of an iPod Shuffle on the beach? Take it to an Apple Store; they give you five bucks.

        Find a roadkill Dell laptop on the side of the road? (I did earlier this summer.) Take it to any big-box store that sells Dell laptops; they give you five bucks.

        Pixel Watch turned into e-waste? Mail it to Google; they give you five bucks. (Probably on your Google Pay account, yeah, but that’s better than nothing.)

        • HurlingDurling@lemm.eeEnglish
          17·
          1 year ago

          But before that make it like a tire. Bought a pixel watch and it died in a year an a half? If the device should have lasted 3-5 years, you should be able to send it back to the manufacturer for a percentage of the cost back. Sure, google can say it’s watches only last 12 months, but as a consumer would you buy such a disposable item?