I find that regardless of bank, if you talk to a teller, you need to have an account with the bank you are physically in.
There’s very little they can do for you without it.
I’ve had banks I don’t have an account with occasionally replace a damaged dollar bill of some value or another, or do some limited currency conversion, eg, getting a roll of quarters or something, in exchange for the cash I have on hand… Beyond that, they basically tell you to leave.
I find that regardless of bank, if you talk to a teller, you need to have an account with the bank you are physically in.
There’s very little they can do for you without it.
I’ve had banks I don’t have an account with occasionally replace a damaged dollar bill of some value or another, or do some limited currency conversion, eg, getting a roll of quarters or something, in exchange for the cash I have on hand… Beyond that, they basically tell you to leave.