• TheDarkKnight@lemmy.worldOP
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      1 year ago

      More likely to RMA than go that route. Valve should’ve QA’d their updates so should cost em some money if they’re gonna push untested stuff to prod. If you gotta wipe and start over, best to do it with a fresh deck.

      • wonderfulvoltaire@lemmy.world
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        1 year ago

        I did that with the deck I received last October because the battery was broken and wouldn’t perform under load. I’ve always treated my systems mobile and desktop as simple computers I can tinker with so personally I’m not bothered with using a different than stock os.

        • TheDarkKnight@lemmy.worldOP
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          1 year ago

          Yeah I don’t mind tinkering, work in dev so get extra annoyed when things like this happen in production, no way soft bricking should even be in the realm of acceptable possibilities for an update. Shit happens though I guess 🤷

          • habanhero@lemmy.ca
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            1 year ago

            Question for you since you work in dev. How annoyed do you get when users confuse beta with prod?

            • TheDarkKnight@lemmy.worldOP
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              1 year ago

              Do you think a beta update channel for a consumer device should not be treated with the same care as prod, do you think it is in a hardware manufacturer best interest to even allow the possibility of a mass RMA event with an untested update? And seeing as how this ALSO affected the main production release as well, it seems as though yes their SDET practices aren’t the best and probably should be revamped. This also isn’t the first time this has happened.

              Beta is not for experimentation for a hardware company and no business is going to pushing a public beta channel with a bricking update on released hardware.

              But yeah, talk to me about your opinion of beta and we can see if my entire career’s experience at fortune 100 company in software engineering can be invalidated simply because har har beta doesn’t mean prod trust me bro.

              • habanhero@lemmy.ca
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                1 year ago

                Treated with the same care - yes. Treated with the same expectation - no.

                By definition Beta is going to have bugs and given enough time and effort Valve will find it. But you wanted the updates faster and that’s the cross you bear by switching to Beta. What happened to you sucks but if you don’t want to catch bugs then switch to prod / stable channel, simple.