Tesla was so swamped with complaints about driving ranges that it created a secret team to cancel owners’ service appointments, source says::To suppress the volume of complaints the automaker created a secret “Diversion Team” in Las Vegas to cancel appointments, Reuters reported.
It’s also less accurate. Ever notice your phone sometimes drops from 100% to 80% in only a few minutes, or hangs around at 10% for ages? That’s because with batteries it’s much less simple than “full, medium, empty”. There’s actually a bunch of code to improve the estimation specifically for your battery, and still they can behave strangely.