It’s been some years that I am not able to log in to my Google account, because I stopped using it for a very long time any Google product, and now even providing my password, they say they can not know if it is me or now…

They send me to this support page which seems like I have lost my account with all the data and stuff I had from when I was younger…

I don’t think this is normal or ethic to do (I know Google has been never ethic), but this makes me so angry because I never wanted to lose all that data…

Do they basically know every people networks? And if you don’t let them know… you lose access to Google? … 😠

  • alignedchaos@sh.itjust.worksEnglish
    954·
    8 months ago

    Same problem. No other ways to verify, just my FULLY CORRECT PASSWORD, so Google has decided I’ll never get to access my old account again.

    I posted about it on the Google forum and was told by a self important community person that it is my fault for not logging back into that account to set up backups.

    Happy to switch off Gmail now, but it won’t get my old emails with bygone friends and family back.

    My fault for expecting my password to get me into my account. Fuck Google man.

    • Jimmycrackcrack@lemmy.ml
      171·
      8 months ago

      Shit scared of this myself, that’s why I have an email client even though I was pretty happy with the web browser. At least there’s local copies. Already lost my hotmail account in a similar manner. Suddenly my password was considered incorrect, no means of recovery because I wasn’t keen on giving them personal info. I guess this somewhat proved their point but it all seems a bit fucked. My password was fine, had been using it since 1998.