• 1 Post
  • 36 Comments
Joined 6 months ago
cake
Cake day: January 6th, 2024

help-circle









  • I feel for me it’s more like:

    A problem is presented to me that I haven’t encountered before but I feel like I’m expected to help. So I start talking while my brain works its way through all possible scenarios leading to me rambling on until I maybe possibly arrive at a conclusion which will hopefully make the whole thing make sense in the end.

    Of course later, once the situation has long resolved, my brain will have completed a few other calculations subconsciously and I will know for sure that I was an idiot and you, the person I tried to help, will probably think so too. 😆




  • When I was working retail in a technical environment I had a customer come in wanting to buy product X. Since I’ve always just wanted to help people I suggested product Y for its superior quality and longevity at a slightly higher cost. The customer started raging at me how dare I try to upsell him something he didn’t ask for. Other customers turning their head and all. He left fuming saying he’d go to another store.

    A day later said customer came back into the store and I was already bracing myself. Turns out he compared the products on the website and read some reviews and realized I was right. He apologized and bought the product.

    It was not really satisfying, just turning a negative into a neutral I guess.