That is such an american thing for some reason… My grandma was literally terrified when we once visited the US together and saw an adult man throw a tantrum for not being able to get barbecue sauce In McDonald’s
In Japan, they won’t say much to your face, but they will say you’re impolite, useless and should get fired in the internet reviews, if you didn’t treat them like royalty from beginning to end.
I enjoy seeing google reviews where someone is making a huge fuss about their poor restaurant experience, and then the manager responds like “You did not raise any issues during your visit, including when asked by staff. If you had told us of any problem we would have done our best to make it right”
Like how much of a clown did that customer just show themselves to be. Couldn’t raise the problem in person, but quite happy to go kick off about it online where they feel anonymous.
I concur. I honestly don’t think I had ever seen a customer give a retail employee a hard time before (at least not in a manner that would catch other customers attention) until I visited the US. There it felt like a somewhat regular occurrence, perhaps esp. at fastfood places and Walmarts and whatnot.
“AAAARRRGHH, I want the discounted chips but the shelf is empty - FIX IT, OR ARE YOU JUST COMPLETELY USELESS?!”
I will actively confront any asshole I see behaving this way in a retail or food service line. I did my time, and I know. All it takes for evil to succeed are for good people to stand by and do nothing.
I wonder what would happen if someone else threw a similar tantrum with the topic “people who throw tantrums (like that other guy) shouldn’t get what they want”.
I mean, I know what would happen, you’d get permanently trespassed and the other guy would get a comped meal, but you know, it’d be funny for five minutes.
I’ve been waiting for someone to go off on a service employee in front of me so I can kinda do that, although I plan on saying something similar to, “who the fuck do you think you are? That’s a human being, and they have no control over [issue].”
I can get away with it because I’m a large, imposing dude with a deep booming voice. As long as my wife isn’t with me, because she gets mad at me for getting involved.
I was waiting on a pickup order for food once and a lady walks in and started going off because it was 8:07, she didn’t have her food, and her order was supposed to be ready at 8:05. There’s like 10 people waiting, they are obviously overwhelmed and doing the best they can.
Me, being a bigger guy as well, chimed in with: “It’s obviously busy in here, they’re doing their best. I’ve been waiting patiently for about 10 minutes, and some people have been here longer than me.” Another guy chimed in “My order was due at 7:45, calm down lady!” She huffed and walked away from the counter glaring at us.
A few minutes later the worker came out and says “Order for Karen?” Lady grabs her bag and leaves… Other guy and I share a look and both started laughing.
That is such an american thing for some reason… My grandma was literally terrified when we once visited the US together and saw an adult man throw a tantrum for not being able to get barbecue sauce In McDonald’s
In Japan, they won’t say much to your face, but they will say you’re impolite, useless and should get fired in the internet reviews, if you didn’t treat them like royalty from beginning to end.
That’s honestly even more annoying.
I enjoy seeing google reviews where someone is making a huge fuss about their poor restaurant experience, and then the manager responds like “You did not raise any issues during your visit, including when asked by staff. If you had told us of any problem we would have done our best to make it right”
Like how much of a clown did that customer just show themselves to be. Couldn’t raise the problem in person, but quite happy to go kick off about it online where they feel anonymous.
Look, another deeply troubling toxic relationship with retail.
I concur. I honestly don’t think I had ever seen a customer give a retail employee a hard time before (at least not in a manner that would catch other customers attention) until I visited the US. There it felt like a somewhat regular occurrence, perhaps esp. at fastfood places and Walmarts and whatnot.
“AAAARRRGHH, I want the discounted chips but the shelf is empty - FIX IT, OR ARE YOU JUST COMPLETELY USELESS?!”
Shouldn’t av upcharged me chip, simple as
I will actively confront any asshole I see behaving this way in a retail or food service line. I did my time, and I know. All it takes for evil to succeed are for good people to stand by and do nothing.
I wonder what would happen if someone else threw a similar tantrum with the topic “people who throw tantrums (like that other guy) shouldn’t get what they want”.
I mean, I know what would happen, you’d get permanently trespassed and the other guy would get a comped meal, but you know, it’d be funny for five minutes.
I’ve been waiting for someone to go off on a service employee in front of me so I can kinda do that, although I plan on saying something similar to, “who the fuck do you think you are? That’s a human being, and they have no control over [issue].”
I can get away with it because I’m a large, imposing dude with a deep booming voice. As long as my wife isn’t with me, because she gets mad at me for getting involved.
I was waiting on a pickup order for food once and a lady walks in and started going off because it was 8:07, she didn’t have her food, and her order was supposed to be ready at 8:05. There’s like 10 people waiting, they are obviously overwhelmed and doing the best they can.
Me, being a bigger guy as well, chimed in with: “It’s obviously busy in here, they’re doing their best. I’ve been waiting patiently for about 10 minutes, and some people have been here longer than me.” Another guy chimed in “My order was due at 7:45, calm down lady!” She huffed and walked away from the counter glaring at us.
A few minutes later the worker came out and says “Order for Karen?” Lady grabs her bag and leaves… Other guy and I share a look and both started laughing.
I got a $10 gift card for my “inconvenience”.