• helenslunch@feddit.nl
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    2 months ago

    Didn’t refund mine 🤷

    Nothing in that screen capture indicates it was past the refund period.

    • Statick@programming.dev
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      2 months ago

      Open a ticket but don’t use the “I want a refund” option. Choose one that will require a human to look at it.

    • tristan@aussie.zone
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      2 months ago

      220+ hours of game play is WAY past the refund period of 2 hours

      The first time you ask for a refund, the bot with auto decline it based off hours, the second time on it gets a human review. If you keep applying, eventually you’ll get someone to approve it, and it’ll help if you use the script given in the Twitter thread