This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.
Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.
What can we do?
Could have auto versus manual server choice. Can always maintain option for granular selection for those who want, but “normies” could walk into a quiz when migrating?
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Top three things you used Reddit for? (List of maybe 10+ things, servers can maintain their feature list to empower this)
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Do you like A) talking to everybody about days topics B) talking to a smaller group of like minded people
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Do you like A) a MORE moderated space B) a LESS moderated space, realizing you may see more spam and controversy
And then calculates a server that meets needs, if multiple, then random number generator to assign a server from the filtered options. On user side, all they see is a quiz followed by a typical registration screen. This would help with distribution of users across niche servers, but feel lighter for user. They also would assume a more curated experience, regardless of where they end up. Servers could have to opt in to be fed users from search of they were afraid of impact on cost to maintain server.
The above likely aren’t the right questions, but this framework could be effective
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Reddit being popular is keeping the majority of people away from Lemmy.
When you get right down to it: people don’t care that Reddit is selling their information, that the site itself is a piece of garbage, that running the site requires a bunch of no-life weirdos whose numbers will only increase going forward and whose power will likewise, or that the design actively encourages bots to the point of disincentivizing actual human beings from using it.
They want their memes, they want their news, they want their niche little interest subs and they want their porn. The simple fact is that lemmy is a smaller version of Reddit with fewer options and to the majority of people who don’t care about their data or the objectively dogshit running of the site, there is no reason to cross over to Lemmy.
Until Reddit takes a Musk-type turn into being totally unuseable, lemmy will only see a trickle of users who are burned by Reddit.
I think a big problem is a lot of the explainers for new users, at least the ones that were around back when I first joined Mastodon, were or are absolute dog shit. They were all existential explanations rather than practical ones. I was trying to figure out which instance to join, and why one might be better for me than another, and every explainer I saw was basically a variation on, “iT’s JuSt LikE EmAiL. wHy Is tHaT hArD? sToP bEiNg So sTuPid, DuMmY.” None of them really explained the user experience, and how different instances might affect it, let alone the existence of the local and global feeds and how your instance choice affects those. It was like asking someone how to use chopsticks and them telling you, “It’s easy. Just put food in your mouth with them. Works just like a fork.”
Technically true, but it omits some pretty crucial information.
Once you’re into it and have the lay of the land, it seems really simple in retrospect. But if you’re coming in cold with no idea how any of it works, and the only help you get is some dickhead shouting, “EmAiL! iT’s LiKe EmAiL!” then the learning curve seems a lot steeper than it actually is.
I tried to join Lemmy during the API debacle, but then it asked me to choose a server. It didn’t explain what that meant or how it would affect me. I could read a long, confusing explanation of it elsewhere, but that illuminated nothing. So I gave up.
Eventually I tried again and just chose lemmy.world, since it was the largest. After that it was smooth sailing, and I like Lemmy a lot more than reddit. It turns out it didn’t even really matter which server I chose. (Although now I see some comments from people saying there’s something wrong with lemmy.world.)
You just need to hold the new user’s hand a little. Anyone who has ever designed a UI for an office environment would know immediately that the server question is going to be an impenetrable wall for many users.
I feel like probably the biggest UX improvement Lemmy, and the fediverse more widely, could do is to make user migration more seamless. I’m thinking federated SSO, basically, where once you have an account anywhere on the fediverse you should a) be able to use that account anywhere else in the fediverse and b) move where that account is hoested to anywhere else in the fediverse.
I believe this is related to whatever the hell ActivityPod is doing? Feel free to correct me on that. Regardless, get something like this in place as well as better instance and services discovery (and maybe the ability to find your other connected services from you ‘account’ pages on whatever service you’re on) and I think people might start to think of fediverse as less ‘an alternative’ and more ‘the better one’.
Basically, we need standard protocols for user data management, transfer, credentials management, and service and instance discovery. I’m sure some of that exists, the important thing will be to streamline and standardise the actual UX.
Just tell new users just sign up on your instance. Make it less confusing by sending them to a specific website and not just telling them about the software.
I swear to God, there are so many tech people here that overthink it because they know details that the average user would not give a single fuck about.
New users get overwhelmed with decision fatigue, especially when they have average intelligence.
When selecting a federation, new users should be told:
“Because Lemmy isn’t run by a large corporation, lots of small volunteers run Lemmy and run different copies of Lemmy at the same time. These different copies are called instances. You can choose 1 or just click the large red button and we’ll randomly select one of the most popular instances for you. If you aren’t sure what to choose, just press the button!”
Choosing a server is the bridge too far?
That’s fine, keep the reddit people on reddit.
I’m all on board except for the comment about micro-penises. No one should ever resort to body-shaming.
we can redesign the on onboarding process.
🛑 stop explaining new terms 🛑 fuck infinite list of random names with anime girls (what do you want me to do,read!?)
Make it like a map and turn instances into buildings (or gardens/circle/doesnt matter). Show some stats like how big, who i can talk to, topic. Gamify the experience so the fatigue turns into curiousity.
I think Lemmy needs a higher-level sign-up procedure that hides the complexity of the fediverse. This could be a webpage with a simple, clutter-free interface that handles picking and registering on an instance from a curated list semi-automatically, for example, by asking you 3-4 questions before giving you a suggested server that fits your responses (which you can change) and a button to register there. The procedure could also handle the occasional additional sign-up requirements that some instances have.
IMHO, 90% of users will never interact with the “federation” aspects of Lemmy after that, and they also don’t need to. I personally don’t feel like Lemmy being federated has much of an impact on my user experience day to day.
“Wah wah it’s so hard to pick a server!”
JUST LIKE EMAIL YOU NITWIT!
Endless wars about federations. Ha, so true. Along with switching to Linux and Privacy.
Yea getting into Lemmy is confusing. I only use sync because it’s easier, I have no idea how to even access it on desktop. It definitely needs some QoL improvements before I can really start recommending it to people
I don’t think these people actually want to leave reddit. They are only interested in farming karma by complaining about it,
